Professional Diploma of Product & Service Business Analyst

Posted on: 8th March 2026

Instructor: N/A • Language: N/A

Master the fundamentals of product and service business analysis, learning to bridge business goals with technical execution through requirements, UX, and data analysis.

Description

Every successful digital product—whether an app, a website, or a service—exists because someone understood what users needed and translated that into a plan for developers. That someone is a Business Analyst. They are the vital bridge between business goals and technical execution. This Professional Diploma, taught by Igor Dmitriev—an expert with an MBA from Boston University and C-level experience at major global banks—gives you a complete introduction to this critical role. You'll learn how to gather requirements, analyze data, improve user experience, and ensure digital products deliver real value.

This Course Offers

  • A Complete Introduction to the Business Analyst Role: Understand the key functionalities of a BA working on digital products and services, from requirement gathering to project management.
  • Master Requirement Gathering and Analysis: Learn how to work with stakeholders to understand business objectives and translate them into clear technical requirements.
  • Develop Essential Documentation Skills: Master the art of documenting requirements, specifications, and user stories to facilitate communication between technical and non-technical teams.
  • Understand UX Analysis and Data-Driven Decisions: Learn to analyze user feedback, behavior, and data metrics to improve product performance and drive recommendations.
  • Gain Insights from a World-Class Leader: Benefit from the expertise of an instructor with over 18 years of experience in banking and FinTech, and leadership roles as CEO and Chief Digital & Marketing Officer.
  • Build a Foundation for Career Growth: Understand how BA skills can open doors to roles in technology, e-commerce, finance, and healthcare, with potential to grow into Product Manager or Business Analyst Manager.

Why We Love This Course

  1. It's Taught by an Elite Practitioner. Igor Dmitriev's credentials—MBA from Boston University, Six Sigma Black Belt, and C-level experience—bring unparalleled real-world weight to the foundational concepts.
  2. It's Backed by a Globally Recognized Institution. MTF Institute partners with IBM, Intel, and Microsoft, and has been chosen by over 360,000 students worldwide, adding significant credibility.
  3. It Provides a Clear, Comprehensive Overview. It covers the full scope of what a Digital Product Business Analyst does, from requirements to QA, giving you a complete picture of the role.
  4. It's Perfect for Career Builders. Business analysis is a highly sought-after skill in the digital economy, and this course provides the ideal starting point for anyone considering this path.

In a world driven by digital products, the Business Analyst is the one who ensures the right thing gets built. This diploma gives you the foundational knowledge to step into that essential role.

Course Eligibility

  • No special requirements. A course for anyone who wants to build career in business analysis or digital projects.
  • Aspiring Business Analysts wanting to build a strong foundation in digital product and service analysis.
  • Product managers and project managers looking to deepen their understanding of the BA function.
  • Software developers and QA professionals who want to understand the business side of product development.
  • Entrepreneurs and business owners needing to translate their vision into clear requirements for development teams.
  • Students and career changers interested in the intersection of business, technology, and user experience.
  • Anyone who wants to understand how successful digital products are conceived, specified, and built.

Course Requirements

  • For a better learning experience, we suggest you to use a laptop / mobile phone / pen and paper for taking notes, highlighting important points, and making summaries to reinforce your learning.
  • No special requirements. A course for anyone who wants to build career in business analysis or digital projects.

Interested in exploring more business lessons? Check out our full course library to continue building your skills and advancing your learning journey.

Price: Free

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