The Administrative / Customer Relations Officer will manage front-office operations, handle client communication, support office administration, and assist with event and training coordination.

• Job Location: Rivers State (On-Site)
• Employment Type: Full-Time
• Salary: Not stated

DEMAG-BEN Resources operates in the event management sector, delivering events, trainings, and field activations for clients. The company manages front-office operations, client communication, and event coordination across multiple departments. Its work environment is service-driven and fast-paced, with a strong emphasis on professional communication, organised records, and client satisfaction.

Front Office & Customer Service Management

• Receive and attend to clients, visitors, and phone inquiries professionally, maintain the front desk, and ensure excellent customer experience.

Communication & Correspondence

• Handle incoming and outgoing mails, emails, and WhatsApp enquiries, and draft official letters, memos, and responses to customers.

Office Administration & Records

• Maintain filing system, office supplies inventory, staff attendance, meeting schedules, and ensure smooth day-to-day office operations across all four departments.

Event & Training Coordination Support

• Assist Event/Training Officers in booking venues, contacting participants, preparing training materials, and following up with clients post-event.

Customer Database & Feedback Handling

• Keep updated customer database, handle complaints and feedback, follow up on service delivery, and prepare weekly customer relations reports for management.

Formal requirements weren't specified for this role at the time of listing. Eligibility and experience expectations are set by the employer and may be shared later in the process.

How to Apply
Interested candidates should Apply here.

Why This Job Might Be a Good Fit
This role suits someone organized and client-focused who wants variety rather than a single admin function. Because the position spans front office, records, and event support, it builds a broad administrative and customer relations foundation that transfers across event management, professional services, and operations roles.

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