Administrative & Customer Service Specialist

Fortune Lumati (L)Port HarcourtFull Time

About the Company

Limited information about the hiring company was provided at the time of listing. This opportunity was shared based on details made publicly available by the employer. Applicants are advised to review the official job page for full and updated company information.

Job Description

We are seeking a dynamic and proactive individual to fill the role of Administrative & Customer Service Specialist. The ideal candidate will excel in managing day-to-day administrative tasks, providing exceptional customer service, and representing the company at events. This role requires strong computer skills, leadership abilities, and the initiative to drive improvements in both internal processes and external engagement. 

Key Responsibilities

Administrative & Customer Service 
- Manage correspondence, scheduling, and documentation with high accuracy and efficiency. 
- Serve as the first point of contact for customer inquiries via phone, email, or in-person, ensuring timely and professional responses. 
- Maintain and update customer databases, records, and filing systems. 
- Assist in preparing reports, presentations, and other materials as needed. 

Technical Proficiency
- Utilize office software (e.g., Microsoft Office Suite, Google Workspace) to streamline tasks. 
- Leverage technology to improve administrative and customer service processes. 

Leadership & Initiative 
- Take ownership of projects and tasks, identifying opportunities for improvement and implementing solutions. 
- Mentor and support junior team members, fostering a collaborative and productive work environment. 
- Assist in training new hires on administrative and customer service protocols. 

Event Representation 
- Represent the company at industry events, trade shows, and networking functions. 
- Prepare and deliver engaging presentations about the company’s products, services, and mission. 
- Gather feedback and insights from events to help shape future marketing and outreach strategies. 

Required Skills

- Proven experience in an administrative, customer service, or similar role. 
- Strong proficiency with computers, including Microsoft Office Suite, CRM software, and virtual meeting platforms. 
- Excellent verbal and written communication skills. 
- Demonstrated leadership abilities and a proactive, problem-solving mindset. 
- Experience in public speaking, presenting, or representing a company at events. 

Preferred Skills & Experience
- Coordination Skills. 
- Familiarity with social media and digital marketing tools. 

Personal Attributes
- Highly organized with exceptional attention to detail. 
- Confident and professional demeanor, both in person and online. 
- Adaptable and able to thrive in a fast-paced environment. 
- Passionate about customer satisfaction and company growth. 

How to Apply 
Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a great fit for this role to  this number 09134501425

About This Listing
This page is part of our regularly updated collection of job opportunities. Each listing is shared to help users find available roles without upfront costs. 

What You Should Know 
Details such as eligibility, requirements, deadlines, and availability may change at any time. 
We do not control the hiring or enrollment process and are not responsible for final selections, or outcomes. 

Disclaimer 
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Users are advised to verify information directly from the official source before applying.

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Administrative & Customer Service Specialist | Job Dockets