Wellington College International Lagos is committed to making professional learning and personal development central to its ethos and approach. The College fully recognises its responsibilities for safeguarding children, and this policy applies to all staff, governors and volunteers working in the school. The Admissions Officer plays a key role in delivering an exceptional and personalised experience for prospective families.

The Admissions Officer manages inquiries, tours, documentation, and parent communication throughout the admissions journey. This role works closely with the Marketing team to support pipeline efficiency, event coordination, and CRM accuracy.

• Location: Epe, Lagos, Nigeria
• Department: Administration Department
• Work Arrangement: On-site
• Job Type: Full time

• Parent Engagement & Frontline Service: Act as the first point of contact for prospective families, providing a warm, professional, and personalised experience. Deliver high-quality information about the school's vision, curriculum, programmes, and admissions requirements. Conduct tours, follow-up calls, and parent meetings. Build strong, service-focused relationships with prospective families to support conversion goals.
• Admissions Process Management: Manage inquiries, applications, assessments, interviews, and enrolment paperwork end-to-end. Maintain timely, accurate updates in the admissions CRM, ensuring all records, tags, and statuses are correctly applied. Coordinate with academic and administrative teams to schedule assessments, interviews, and placement steps. Support the preparation and issuance of offer letters, enrolment contracts, and required documentation.
• Admissions Events & School Representation: Support planning, coordination, and execution of on-campus and off-campus admissions events (Open Days, tours, community outreach). Assist with event logistics, including RSVP management, registration, parent follow-up, event-day support, and materials preparation. Deliver professional and engaging experiences at events, representing the school's values and brand.
• Data, Reporting & CRM Collaboration: Ensure accurate and timely data entry for all parent interactions, events, and documentation. Support basic reporting on parent inquiries, applications, conversion rates, and enrolment progress. Work closely with the Performance Marketing Manager to maintain clean data flows between Marketing and Admissions. Contribute insights to improve parent journeys and conversion performance.
• New Family Onboarding: Assist with orientation sessions and onboarding communication to ensure smooth transitions for new families. Coordinate welcome materials, schedules, and school briefings for newly enrolled students.
• Administration & Team Support: Provide administrative support to the Head of Admissions and the wider team. Perform other duties aligned with the role as required during busy periods (including occasional evenings/weekends).

Experience and Skills

• Bachelor's degree required.
• Experience in admissions, customer service, or student recruitment (education sector preferred).
• Highly organised and detail-oriented.
• Strong interpersonal skills with the ability to build trust and rapport with families.
• Customer-service mindset with a warm, professional manner.
• Comfortable supporting events and handling occasional weekend/after-hours activities.
• Experience using CRM systems, digital tools, and basic data management.

Other Information

• The successful candidate will also have to pass our safeguarding standards.
• As an employer of choice, Wellington College International Lagos is committed to making professional learning and personal development central to its ethos and approach. The College fully recognises its responsibilities for safeguarding children.

How to Apply
Interested candidates should apply directly through the Alaro City Workable portal at https://apply.workable.com/alaro-city/j/D2FCA3167D/.

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