Manage day-to-day (or overnight) operational issues, ensuring or guaranteeing 99.9% stability and availability of the bank's financial (or non-financial) applications.

• Job Location: Lagos, Nigeria (on-site)
• Salary: Not specified
• Employment Type: Full-time
• Application Deadline: Wednesday, 8th April 2026, 11:59pm
• Other relevant details: Only shortlisted candidates will be contacted. Ability to work in a high-availability environment with 24/7 support required.

Access Bank PLC is a leading financial institution in Nigeria.

• Support the Bank's applications
• Coordinate system changes and deployment in line with the release note approved by the Unit Head
• Coordinate End of Day / Start of Day on CBA (where applicable) and ensure applications are readily available before 7:45am and real-time online (for online applications)
• Coordinate system changes
• Monitor systems performance
• Provide 2nd Level user support for Flexcube (or other third-party application) escalated problems
• Follow up on escalated problems and engage OEMs to address issues effectively and efficiently within SLA
• Perform preventative maintenance; specify design changes; amend program specifications; update user/operations documentation
• Coordinate backup restoration test
• Perform other duties as assigned by the Team Lead, Enterprise Applications or Payment Applications or Regulatory Applications

Mandatory

• Bachelor's degree in Computer Science, Engineering, Operational or Numeric Science, or any other relevant discipline
• Minimum of 3–5 years of IT Application support, service, or operations experience in a technology, banking, fintech, or related environment
• Certification(s) in IT Service Management or MCP or OCP
• Knowledge of SQL Server, MySQL, and application servers
• Ability to work in a high-availability environment with 24/7 support

Knowledge, Skills and Abilities

• Ability to work in a fast-paced, collaborative environment
• Ability to learn and dedication to service delivery
• Proficient in office automation tools (e.g., Microsoft Office, etc.)
• Proficient in SQL
• Tech savvy
• Swift issue resolution
• Strong troubleshooting, analytical, and problem-solving skills
• Strong written and oral communication
• Relationship management
• Team collaboration / conflict management
• Self-management / general managerial/administration

How to Apply
Interested candidates should apply using the link below:

Application Link

Qualified candidates are encouraged to apply before the deadline.

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