Automation Support Officer Job (Bashorun, Ibadan) – Apply Today

Company Name Withheld • Ibadan • Full-Time

Job Description

This Automation Support Officer role focuses on supporting customers using a self-service fueling system and ensuring a smooth, safe, and positive experience. The Officer will guide customers through payment and fueling processes, monitor transactions, and provide first-level support for minor operational or technical issues. Day-to-day work covers transaction monitoring, issue escalation, and maintaining a clean and safe station environment.

  • Job Location: Bashorun, Ibadan
  • Employment Type: Full-time
  • Salary: ₦150,000

About the Company

The hiring company hasn't published detailed background information for this listing. This role was sourced from details made publicly available at the time of posting. Applicants should check the official job page for the latest company information.

Key Responsibilities

  • Guide customers on how to use the self-service fueling system
  • Assist customers with payment and fueling processes
  • Attend to customer questions and concerns professionally
  • Monitor transactions and report failed or delayed transactions
  • Provide first-level support for minor operational or technical issues
  • Escalate complex issues to the relevant technical team
  • Ensure proper and safe use of pumps and fueling equipment
  • Gather customer feedback and maintain a clean, safe station environment

Required Skills

  • NCE or OND holders only
  • Good communication and interpersonal skills
  • Basic knowledge of mobile payments and digital systems
  • Customer-focused and friendly personality
  • Ability to work in a fast-paced environment
  • Good problem-solving skills and attention to detail
  • Willingness to learn and adapt

How to Apply
Interested candidates should send their CV to recruitment.hrleverageafrica@gmail.com with "Automation Support Officer" as the subject of the email.

Why This Job Might Be a Good Fit
This role suits someone who enjoys hands-on customer interaction and wants exposure to digital payment systems in a live operations setting. Because the position blends frontline service with basic technical troubleshooting, it builds practical experience that transfers across retail, fintech, and service-station operations.

About This Listing
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What You Should Know
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Disclaimer
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