1) Business Development & Sales
- Identify and qualify new business opportunities (SMEs & Enterprises)
- Engage prospects via calls, emails, LinkedIn, and meetings
- Present SGSL solutions (Contact Center, CRM, Outsourcing, ERP, AI Solutions)
- Manage the sales pipeline from lead to deal closure
- Achieve monthly and quarterly revenue targets
2) Account management/Client Engagement
- Understand client pain points and propose suitable solutions
- Prepare and follow up on proposals, quotations, and demos
- Maintain professional relationships with prospects and clients
3) Reporting & CRM
- Log all activities in the CRM system provided
- Submit daily, weekly, and monthly performance reports
- Track leads, conversions, and revenue achieved vs targets
4) KPIs & Performance Metrics
- Number of qualified leads generated weekly
- Demos/meetings booked and completed
- Deals closed and revenue generated
- Pipeline value vs monthly target
- Follow-up compliance and CRM accuracy
