Call Centre Agent – Awoyaya (Hiring Now)

LagosFull-Time

Job Description

Job Title: Call Centre Agent
Location: Awoyaya, Lagos
Employment Type: On-site
Salary: ₦150,000 – ₦200,000
Reports To: Team Lead

A company in Awoyaya is seeking Call Centre Agents to handle customer interactions professionally and promptly. The ideal candidate will have strong communication skills and a willingness to work shifts.

About the Company

Limited information about the hiring company was provided at the time of listing. This opportunity was shared based on details made publicly available by the employer. Applicants are advised to review the official job page for full and updated company information.

Key Responsibilities

  • Handle inbound and outbound customer calls, emails, chats, and social media interactions.
  • Resolve customer inquiries, complaints, and issues professionally and promptly.
  • Maintain accurate records of customer interactions and transactions.
  • Contribute to process improvement and service quality enhancement.
  • Collaborate effectively with team members and supervisors.

Required Skills

  • Bachelor's degree in Business Administration, Mass Communication, or related field.
  • 0–2 years' experience in customer service, call center, or similar support role.
  • Willingness to work shifts including weekends.
  • Strong communication and active listening skills.
  • Familiarity with CRM or call center systems is an advantage.
  • Must have completed NYSC.

How to Apply
Interested applicants should send their CV to: muhamedifeoluwa@gmail.com

About This Listing
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Call Centre Agent – Awoyaya (Hiring Now) | Jobdockets