The Call Centre Agent will provide customer support and handle inquiries fluently in both Igbo and English within the banking sector.
- Job Location: Adeyemo Alakija, Victoria Island, Lagos
- Employment Type: Full-Time
- Salary: N174,510.00
Call Centre Agent Job in Victoria Island, Lagos – Apply Now
Company Name Withheld • Lagos • Full-Time
Job Description
About the Company
The organisation is recruiting for this role within a structured professional environment in the banking industry. Additional company details were not provided at the time of publication.
Key Responsibilities
- Handle customer inquiries and support requests via phone and digital channels
- Communicate effectively with clients in both Igbo and English (spoken and written)
- Provide timely and accurate information regarding banking products and services
- Maintain high standards of customer service in a fast-paced environment
- Document customer interactions and escalate complex issues as necessary
Required Skills
- Minimum of HND or BSc qualification
- Fluent in both Igbo and English (spoken and written)
- Strong communication and interpersonal skills
- Customer service experience is an added advantage
- Ability to work in a fast-paced environment
- Good computer literacy
How to Apply
Interested candidates should Apply here.
Why this job might be a good fit
This role is ideal for bilingual professionals with strong communication skills who thrive in fast-paced banking environments and are dedicated to delivering exceptional customer service.
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