The Chat Support Officer will provide professional and efficient customer support via chat channels, ensuring timely resolution of customer inquiries and maintaining high service standards.

• Job Location: Ikeja, Lagos
• Employment Type: Full-Time (Night shift only)
• Salary: ₦200,000 Basic + ₦20,000 KPI (Accommodation provided)

BENVIL Consulting Ltd is a consulting firm providing recruitment and business solutions. The company is hiring a Chat Support Officer for a client in Ikeja, Lagos. Additional company details were not provided at the time of publication.

• Respond to customer inquiries via chat in a timely and professional manner.
• Resolve customer issues and escalate when necessary.
• Maintain accurate records of customer interactions.
• Meet performance targets and KPIs.
• Provide excellent customer service at all times.
• Collaborate with the team to improve service delivery.

• Gender: Female.
• Age: Below 29 years.
• NYSC: Must be completed.
• Availability: Able to resume immediately.
• Strong written communication and typing skills.
• Customer-focused and detail-oriented.
• Ability to work night shifts effectively.

Interview: Thursday, April 30.

How to Apply:
Interested candidates should send a DM via WhatsApp to 08085241780 (Pst Toye Aliyu, Lead Consultant, BENVIL Consulting Ltd).

Why this job might be a good fit:
This role is suitable for a female candidate with completed NYSC and strong customer service skills who is available to work night shifts. It offers competitive pay with KPI bonuses and accommodation, making it ideal for candidates based in or near Ikeja, Lagos.

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