CHIEF OPERATING OFFICER

DCSLLagosFull time

About the Company

Industry: DIGITAL MARKETING, MEDIA & TECHNOLOGY

Job Description

Not mentioned

Key Responsibilities

In fulfilling his or her operational responsibilities, the successful Candidate will:

  • Lead all Nigerian operations across Creative, Digital, HR, Procurement, Project Management, and Client Services
  • Build scalable systems, workflows, and SOPs that support consistent delivery quality and efficiency across all projects and retainers.
  • Translate the Group's vision into clear operational goals, departmental scorecards, and measurable performance outcomes.
  • Oversee a robust Project Management Office (PMO) that ensures every project is delivered on time, on scope, and on budget.
  • Implement project tracking, risk management, and reporting systems to improve delivery accuracy and reduce bottlenecks.
  • Partner with Creative, Digital, and Client Services leads to forecast workloads, allocate resources, and maintain high utilization (70-90%).
  • Own the Nigerian P&L, driving revenue growth, cost efficiency, and sustainable profitability across all and ventures.
  • Collaborate with the CGO on new business onboarding, guaranteeing operational readiness and seamless client handover.

Required Skills

  • 18 years' senior management experience indigital agencies, creative networks, consulting, or tech-enabled organizations, with proven P&L ownership.
  • Demonstrated success scaling operations, launching new business units, and driving consistent profitability.
  • Deep understanding of project management, agency workflows, and operational finance.
  • Track record of leading complex, cross-functional teams and maintaining high standards of delivery
  • Familiarity with EOS, OKRs, or other performance frameworks.

Qualified candidates with requisite experience should send their applications and Curriculum Vitae/Resumes to: executivetalentrecruitment@dcsl.com.ng

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