The Client Engagement Officer will serve as the first point of contact for prospective and existing clients, managing front-desk operations, capturing leads, supporting consultations, and assisting with onboarding documentation.

• Job Location: Wuse 2, Abuja
• Employment Type: Full-Time
• Salary: ₦200,000
• Gender: Female

The organisation is a professional services firm dedicated to providing investment advisory and immigration solutions. The company values premium customer service, professionalism, and attention to detail.

• Answer phone calls, warmly receive office visitors, respond to introductory WhatsApp/website enquiries, and professionally manage the front desk and reception experience.
• Methodically record every new inquiry, capturing crucial details including name, contact info, country of interest, family size, budget, lead source, and status.
• Attend approved client meetings, handle consultation scheduling, prepare meeting materials, and represent the business professionally both in-office and at external meetings.
• Stay in touch with prospects post-consultation, send approved corporate brochures, remind clients about outstanding items, and continuously update the lead tracker.
• Collect essential onboarding documents from clients, carefully cross-check them against approved checklists, and hand them over to the Operations Manager.
• Assist in preparing client proposals using approved company templates and swiftly escalate high-value prospects to the CEO or Operations Manager.

• Experience in Banking, Customer Service, Sales, Client Relations, Travel, Real Estate, Investment, or Immigration/advisory services is highly preferred.
• Presentable, highly articulate, and confident when interacting with high-net-worth individuals. Possesses excellent written communication skills for professional WhatsApp and email exchanges.
• Comfortable working strictly with corporate checklists, master trackers, and structured data entry.
• Highly trustworthy and capable of handling sensitive, confidential client financial and personal information with utmost care.
• Trainable, eager to learn, and capable of quickly mastering the intricacies of global citizenship and residency by investment programs.

How to Apply:
Interested and qualified candidates should send their CV to recruitment@hrhub.ng.

Why this job might be a good fit:
This role is suitable for a confident, articulate, and detail-oriented female professional with experience in client relations, sales, or advisory services, looking for a full-time role in Abuja with a focus on high-net-worth client engagement and investment advisory.

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