The Client Relations Associate will integrate relationship management, expert consultation, and instructional design support to guarantee a flawless client journey, effectively transforming potential leads into enduring partnerships.

• Job Location: Gbagada, Lagos
• Employment Type: Full-Time
• Salary: Not stated

Crosstie Solutions Ltd is a consulting firm seeking a Client Relations Associate to serve as a pivotal strategic partner, dedicated to helping organizations pinpoint and execute learning initiatives that resolve critical business challenges and foster workforce development.

• Cultivate and sustain robust client relationships by serving as a trusted consultant for identifying and addressing learning and development requirements.
• Lead lead nurturing efforts by actively engaging prospects, guiding them through evaluation stages, and successfully converting interest into signed agreements.
• Align learning strategies with organizational goals by analyzing specific client needs and proposing tailored training programs and educational solutions.
• Coordinate closely with internal departments to ensure the smooth execution of programs and deliver a consistently high-quality experience at every client interaction point.
• Drive business expansion and retention by maintaining ongoing client engagement and proactively identifying opportunities for additional sales and service upgrades.
• Collect and analyze client feedback to generate actionable insights that refine program design, enhance delivery methods, and improve overall satisfaction levels.

• 0-2 years of work experience.
• Experience in consulting is preferred.

How to Apply
Interested candidates should Apply here.

Why This Job Might Be a Good Fit
This role is ideal for an early-career professional with 0–2 years of experience based in Gbagada, Lagos. It offers a hybrid work arrangement and the opportunity to develop skills in client relationship management, consulting, and instructional design support within a growing consulting firm.

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