The Client Service Executive will lead discovery conversations, develop insight-led strategies, participate in pitch development, manage client relationships, oversee projects from concept to execution, and identify growth opportunities. This role requires a candidate with 2–4 years of experience in client service or account management within advertising, marketing, or experiential agencies.

• Job Location: Lagos
• Employment Type: Full-Time
• Salary: Not stated

Box House Marketing is an experiential marketing agency that creates powerful brand experiences connecting people to brands and driving measurable results. The organization is seeking a strategic, solution-driven Client Service Executive to own client relationships, manage expectations, and help drive winning experiences from brief to execution.

• Lead discovery conversations, distill briefs, and translate client needs into actionable plans.
• Collaborate with internal teams to develop insight-led strategies and operational solutions.
• Participate in pitch development and presentations to win new business and retain clients.
• Build strong, long-term partnerships by managing expectations and delivering value.
• Oversee projects from concept to execution, ensuring quality, timelines, and client satisfaction.
• Identify opportunities, upsell, and cross-sell solutions to create more impact and value.

• 2–4 years' experience in client service/account management in advertising, marketing, or experiential agencies.
• Strong understanding of marketing, brand communication, and experiential marketing.
• Strategic thinker with strong problem-solving skills.
• Excellent communicator and listener.
• Confident presenter and relationship builder.
• Highly organized with great attention to detail.
• Proactive, results-driven, and accountable.
• Passionate about brands, experiences, and creating impact.
• Degree in Marketing, Communications, Business, or a related field.

How to Apply

Interested candidates should send their resumes to hr@boxhouse.com.ng.

Why This Job Might Be a Good Fit

This role is ideal for a strategic and relationship-focused professional based in Lagos with 2–4 years of agency experience in client service or account management. It offers the opportunity to work with a dynamic experiential marketing agency and drive impactful brand experiences.

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