The organisation is hiring a Client Service Officer to manage post-procurement client relationships and ensure a seamless customer experience. The role serves as the main point of contact for clients, focusing on communication, support, and service quality.

• Job Location: Lagos
• Employment Type: Full-time
• Salary: Not stated

The Client Service Officer role is with a financial services-related organisation focused on delivering structured client support after procurement. The team prioritises smooth customer experience and professional service delivery across client interactions. Limited additional company information was provided at the time of listing.

• Act as the main point of contact for clients after procurement
• Ensure smooth and professional client onboarding and follow-up processes
• Handle client inquiries and provide timely support
• Maintain strong client relationships through consistent communication
• Monitor customer experience and escalate issues where necessary
• Support internal teams to ensure service delivery standards are met

• 2–3 years’ experience in financial services or a similar client-facing environment
• Strong communication and interpersonal skills
• Customer service mindset with attention to detail
• Ability to manage client relationships professionally
• Strong organizational and follow-up skills
• Ability to work in a structured, fast-paced environment

How to Apply
Interested and qualified candidates should Apply here

Why this job might be a good fit
This role is ideal for early to mid-level client service professionals who want to deepen their experience in financial services while managing real client relationships in a structured, service-driven environment.

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