The Client Service / Social Media Officer will manage customer interactions across social media, handle Instagram sales, customer follow-ups, order coordination, assist with content planning and posting, support daily client service operations, and work closely with the Managing Director.

• Job Location: Lekki Phase 1, Lagos (Hybrid: 3–4 days onsite, 2–3 days remote)
• Employment Type: Full-Time (Monday – Saturday)
• Salary: ₦150,000 – ₦180,000
• Residency Note: Mainland applicants should not live farther than Yaba (proximity to Island)

The organisation is a growing brand recruiting for this role within a customer-facing and social media environment. Additional company details were not provided at the time of publication.

• Manage customer interactions and inquiries across social media platforms.
• Handle Instagram sales, customer follow-ups, and order coordination.
• Assist with content planning, posting, and maintaining an engaging online presence.
• Support daily client service operations and ensure excellent customer experience.
• Work closely with the Managing Director on operational and social media-related tasks.
• Occasionally assist with managing the physical shop in Lekki Phase 1 when necessary (rare situations only).

• Female, aged 23–29.
• Minimum of 2 years experience managing social media for a business or brand.
• Strong understanding of Instagram sales and customer engagement.
• Excellent written and verbal communication skills.
• Proactive, efficient, diligent, and able to multitask.
• Ability to think independently and take initiative.
• Tech-savvy and comfortable using social media tools and digital platforms.
• B.Sc / HND / OND in a related field.

Preferred Candidates (from employer):

• Smart and solution-oriented.
• Well-spoken and presentable.
• Reliable and accountable.
• Fast-paced and detail-conscious.
• Passionate about social media, online sales, and customer experience.

How to Apply:
Interested candidates should send their CV and relevant social media portfolio/handles to hr@thestartupplaceng.com.

Why this job might be a good fit:
This hybrid role is suited for a proactive, social media-savvy female professional who enjoys Instagram sales, customer engagement, and working closely with leadership in a fast-paced brand environment.

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