The Client Support Associate will serve as a primary point of contact between the company and its clients, managing inbound inquiries, resolving service issues, streamlining client onboarding, and delivering an exceptional customer experience.

• Job Location: Remote
• Employment Type: Full-Time
• Salary: Competitive

Regolith is seeking a warm, professional, and solution-oriented Client Support Associate to join its customer success team in a fully remote capacity. The company is focused on delivering an exceptional, proactive customer experience.

• Serve as the first point of contact for client inquiries, requests, and complaints across official communication channels.
• Investigate, follow up on, and resolve client concerns promptly, escalating complex or sensitive cases to senior internal teams when required.
• Maintain detailed records of client interactions, feedback, and resolutions using CRM/helpdesk tools.
• Assist with client onboarding and account setup.
• Monitor client feedback to identify recurring operational trends, service bottlenecks, or retention opportunities.

• Bachelor's Degree or equivalent qualification in Business Administration, Communications, Marketing, or a related field.
• 1–3 years of experience in client support, customer success, account management, or helpdesk administration.
• Proficiency in Google Workspace/Microsoft Office and familiarity with CRM or helpdesk software.
• Excellent written and verbal communication, active listening, and conflict-resolution abilities.
• Ability to work independently in a remote, fast-paced environment while prioritizing multiple client requests.

How to Apply
Interested and qualified candidates should send their CV to rukayat@regolithapp.com using "Client Support Associate" as the subject of the email.

Why This Job Might Be a Good Fit
This role is ideal for a client-focused professional with 1–3 years of experience looking for remote work. It offers a competitive salary and a supportive, collaborative work culture with professional growth opportunities in customer success.

About This Listing
This page is part of our regularly updated collection of job opportunities. Each listing is shared to help users find available roles without upfront costs. 

What You Should Know
Details such as eligibility, requirements, deadlines, and availability may change at any time. We do not control the hiring or enrollment process and are not responsible for final selections, or outcomes. 

Disclaimer
This website does not act as an employer, recruiter, or training provider. Users are advised to verify information directly from the official source before applying.

Want to see all current job openings? Browse our latest job listings to find roles that match your skills.