Limited information about the hiring company was provided at the time of listing. This opportunity was shared based on details made publicly available by the employer. Applicants are advised to review the official job page for full and updated company information.

A detailed job description was not provided by the employer at the time of publishing. This listing is shared to highlight the availability of the role as announced. Specific duties and expectations may vary depending on the hiring organization.

Location: Ikeja, Lagos
Work Mode: Monday-Friday (8am-6pm), Saturday (9am-4pm)
Industry: Eyecare facility

Daily

• Ensure that the clinic space is kept organised and clean at all times
• Attend to clients as a first point of contact, and ensure that their needs are adequately and promptly met
• Respond to patient inquiries and concerns promptly and effectively
• Registration of new clients in the clinic's management software
• Processing of all client purchases (consultation, tests, and products) in the clinic's management software
• Liaising with HMOs to ensure that HMO clients are adequately serviced
• Work with the Logistics Officer to ensure that clients' frames/lenses are fixed and delivered promptly to designated locations (clinic or clients' requested location as agreed)
• Follow up on Social Media comments and inquiries promptly, in order to convince online leads to patronize the brand
• Come up with proactive problem-solving ideas to address and solve patient concerns

Weekly

• Monitoring stock levels at the clinic and alerting the clinic manager to re-order when quantities fall below the minimum re-stock levels
• Putting together sales reports

Occasional

• Sorting and labelling inventory (frames, cases, drugs, & accessories), and scanning/inputting into the clinic's management software whenever new purchases are made
• Follow up with locum optometrists/covers to ensure that they turn up for customer appointments
• Where required, assist the Optometrist to input patient case reports into the clinic's management software

The employer did not specify formal requirements for this role at the time of listing. Eligibility criteria, experience level, and other conditions are determined by the hiring organization and may be communicated on the official application page.

How to Apply
If interested, send CV to: hr@thestartupplaceng.com

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