ALX Africa is a non-profit organisation under the ALX Foundation, dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, they provide world-class tech skills training and career acceleration programmes, aiming to empower 2 million Africans to secure sustainable tech careers by 2030. With hubs in 8 cities across Africa, ALX equips learners with practical skills in software engineering, data science, and cybersecurity.

The Community Associate is responsible for executing and supporting the day-to-day operations of ALX Nigeria’s community, ensuring a high-quality, consistent, and engaging experience for learners and alumni. Working closely with the Community Manager, this role brings community programmes, events, and engagement initiatives to life. The ideal candidate is highly organised, people-oriented, and proactive.

• Job Location: Lagos, Nigeria
• Employment Type: Full-Time

• Execute community programmes, events, and engagement initiatives in line with the Community Development Playbook.
• Support the day-to-day operations of the ALX Lagos hub, ensuring the space is active, organised, and welcoming.
• Coordinate logistics for community events, workshops, and meetups, including scheduling, setup, and participant management.
• Manage community communication channels, including responding to member inquiries, moderating platforms, and supporting engagement.
• Build and maintain strong relationships with learners, alumni, and ambassadors through consistent interaction and follow-up.
• Support the ambassador and referral programme execution by coordinating activities and tracking participation.
• Capture and support user-generated content (UGC) from community activities, including testimonials, event highlights, and learner stories.
• Track community activity and engagement metrics, including attendance, participation, and feedback.
• Provide regular updates and reports on community activity to support performance tracking.
• Support partnerships and external engagements by coordinating logistics and ensuring smooth execution of joint activities.
• Collaborate with Growth, Content, and Recruitment teams to ensure community initiatives align with broader campaigns and objectives.

• 3–5 years of experience in community management, events, customer experience, or related roles.
• Strong organisational and coordination skills with attention to detail.
• Excellent interpersonal and communication skills.
• Ability to engage and build relationships with diverse groups of people.
• Experience coordinating events, programmes, or community initiatives.
• Highly proactive with a strong sense of ownership and follow-through.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in Google Slides / PowerPoint, Google Sheets / Excel, Google Docs, AI Tools, and BI tools such as Looker Studio, Tableau, or similar platforms.

Skill Requirements – Preferable

• Experience working in education, technology, or youth-focused environments.
• Experience supporting ambassador or referral programmes.
• Experience capturing content (photos, videos, testimonials) for digital platforms.
• Familiarity with community platforms, CRM tools, or engagement systems.

Person Specification / Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.
• Energy and Presence: Brings life to spaces and interactions.
• Reliability: Consistently delivers high-quality execution.
• People Orientation: Enjoys engaging and supporting others.
• Attention to Detail: Ensures smooth and professional experiences.

How to Apply
Interested candidates should apply directly through the Greenhouse portal using the link below:
https://job-boards.greenhouse.io/alxafrica/jobs/7738799

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