FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. FairMoney is actively constructing a leading mobile banking platform and point-of-sale (POS) solution tailored for emerging markets, offering a comprehensive suite of financial products including current accounts, savings accounts, debit cards, and POS solutions for merchants and agents. The company thrives on its diverse workforce, bringing together talent from over 27 nationalities to reshape financial services for underserved communities.

We seek a Credit Portfolio Manager to manage the institution's credit portfolio, recommend and implement remedial actions to minimise losses and reduce the impact of PAR on the portfolio.

• Location: Lagos, Lagos, Nigeria
• Work Arrangement: Hybrid
• Job Type: Full time
• Department: Risk

• Conducts a daily/weekly/monthly review of the loan book including the arrears position and advise management on the progress of collections/recovery.
• Deliver weekly and monthly collections and portfolio performance reports, including metrics such as collection rate, PAR ratio, loan bucket classifications and loan loss provisioning.
• Develop and prepare annual credit portfolio plan using historical data and projections.
• Monitor and coordinate all credit portfolio monitoring and management activities for all products.
• Identify and analyze non-performing loans with trend analysis and credit portfolio insights.
• Prepare CBN credit reports on monthly basis to determine loan loss provisioning in line with the prudential guidelines.
• Identify and advise on all delinquent accounts that require legal proceedings on a regular basis.
• Prepare regular credit reports for Senior management and Board to aid decision making.
• Ensure that all operational & credit portfolio policies and procedures are adhered to by all stakeholders.
• Develop and implement effective credit portfolio reports for all the different products to give insights to management for decision making.
• Using data analytics tools, prepare and analyze data to identify migration patterns, collection trend, delinquency trends, credit portfolio performance and develop action plans to address identified issues.
• Develop and execute strategic collection plans to reduce delinquency rates and enhance repayment/remittance.
• Ensure that all operational and credit procedures and controls are strictly adhered to, including the review of loan accounts and monitoring repayment patterns.
• Prepare and present detailed dashboards, aging reports, and performance analytics to senior leadership, leveraging data insights on loan portfolio performance.
• Establish and maintain relationships with external collection agencies and other relevant service providers as needed.
• Collaborate with cross-functional teams such as legal, finance, and customer service to resolve complex or escalated customer issues, relating to overdue accounts, and negotiation of repayment.

Key Performance Indicators

• Ensure PAR 30 of 10% for the pre-NPL book (1-90 days) past dues for all MSMEs loan portfolio.
• Ensure PAR 30 of 15% for consumer loan portfolio.
• Ensure collections rate of minimum of 90% for all loan types.
• Deliver weekly and monthly collections and portfolio reports, including metrics such as default rate, collection rate, PAR ratios, loan bucket classifications and prudential loan provisioning.
• Monitor collection processes and make recommendations for management action.

• Education: Bachelor's degree in any discipline including Risk Management, Finance, Business, Economics, or any other related field.
• Experience: At least 7 years' experience in Credit Portfolio Management within the Financial Services Industry.
• Certifications: MCP, ACIB, ICAN, Data Analytics/Science Certifications, etc.
• Knowledge: Understanding of the business drivers and the strategic direction of the institution and role of risk management in achieving the objectives.
• Skills:
  • Effective people management skills.
  • Ability to come up with new ideas and fresh perspectives.
  • Ability to communicate both written and orally with all levels of the organisation/external parties.
  • Ability to deliver results and meet customer (internal and external) expectations.

Other Information

• Benefits:
  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Hybrid work
  • Paid Time Off
• Recruitment Process:
  • A screening interview with one of the members of the Talent Acquisition team for 30 minutes.
  • Technical Interview with the member of the Credit Risk team for 45-60 minutes.
  • Hiring Manager Interview for 45-60 minutes.

How to Apply
Interested candidates should apply directly through the FairMoney Workable portal at https://apply.workable.com/fairmoney/j/41B3FE2212/.

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