The CRM Customer Service / Content Support Representative will respond to customer messages quickly and professionally, manage customer records via CRM software, follow up on orders, payments and deliveries, communicate with logistics partners, and support social media and content pages where needed.

• Job Location: Lekki Phase 1, Lagos
• Employment Type: Full-Time (Work Days: Sunday, Monday, Wednesday, Thursday, Friday)
• Salary: ₦160,000/month + Attractive Bonuses

The organisation is recruiting for this role within a customer-focused environment. Additional company details were not provided at the time of publication.

• Respond to customer messages quickly and professionally.
• Manage customer records via CRM software.
• Follow up on orders, payments, and deliveries.
• Communicate with logistics partners and keep customers updated.
• Support social media and content pages where needed.

• Minimum 5 years customer service experience.
• Proven CRM experience is a must.
• Target driven with a results mindset.
• Well spoken, polite, clean, and well groomed at all times.
• Under 32 years old.
• Marketing experience is a bonus.
• Can use ChatGPT and Claude.
• Very good with Excel.
• Any degree is accepted.
• Knowledge of weight management pens is a bonus.
• Understanding of feminine health is a bonus.

How to Apply:
Interested candidates should send their CV, cover letter, and a recent picture to info@fitcarehealth.com.

Why this job might be a good fit:
This role is suitable for a target-driven, customer-obsessed individual with at least 5 years of customer service experience, proven CRM experience, strong Excel skills, and familiarity with AI tools like ChatGPT and Claude. Based in Lekki Phase 1 with attractive bonuses.

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