Customer Care Consultant (Hausa Speaker) in Ilupeju

U-Connect Human Resources LimitedLagosFull-time

About the Company

U-Connect Human Resources Limited is a recruitment firm connecting skilled professionals with top organizations. They are currently recruiting on behalf of a reputable client for passionate and articulate Customer Care Consultants.

Job Description

We are recruiting passionate and articulate Customer Care Consultants with strong Hausa and English communication skills. If you are great at engaging people, resolving issues, and delivering excellent customer experience, this opportunity is for you.

· Job Location: Ilupeju, Lagos
· Salary: ₦180,000 Monthly
· Language Requirement (Non-Negotiable): Native or near-native Hausa speaking and listening proficiency, plus excellent English communication skills.

Key Responsibilities

· Handle customer inquiries via calls and other channels.
· Communicate fluently in Hausa and English.
· Provide accurate information and resolve complaints promptly.
· Maintain high levels of customer satisfaction and professionalism.
· Escalate complex issues where necessary.

Required Skills

· B.Sc (Minimum of Second Class Lower).
· NYSC must be completed.
· Maximum age: 27 years.
· Strong communication and interpersonal skills.
· Important: This role is strictly for Hausa-speaking candidates. Only applicants with high proficiency in both Hausa and English will be considered.

How to Apply
Interested candidates should submit their CV for immediate consideration using the link below:
https://forms.gle/f3VE3ASmChxgE5AK8

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