The Customer Care Representative will respond to customer inquiries, resolve complaints, and provide accurate information about products and services.

• Job Location: Alakahia, Port Harcourt (Hybrid – 3 days onsite)
• Employment Type: Full-Time
• Salary: ₦60,000/month + Data Allowance

Nata.ng is a FinTech startup dedicated to delivering innovative financial solutions. The company values exceptional customer support and is committed to creating a positive experience for its users.

• Respond to customer inquiries via phone, email, chat, and social media.
• Resolve customer complaints professionally and promptly.
• Provide and update accurate information about products and services (e.g., gift card rates).
• Maintain accurate records of customer interactions.
• Deliver a positive customer experience with every interaction.

• Degree in any discipline.
• Excellent spoken and written English/communication skills.
• Strong attention to detail.
• Must own a smartphone and be comfortable using digital tools.
• Good problem-solving and interpersonal skills.
• Reliable, proactive, and willing to learn.
• Previous customer care experience is an added advantage.

How to Apply:
Interested candidates should send their CV to hr.creazientconsulting@gmail.com with the subject title: "Customer Care Representative ~ Entry-Level." Only shortlisted candidates will be contacted.

Why this job might be a good fit:
This role is ideal for an entry-level customer service professional in Port Harcourt who enjoys helping people and using digital tools. It offers a hybrid work arrangement, a monthly salary, and data allowance.

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