This opportunity is for an online cloud kitchen in Ajah seeking a female Customer Care Representative to manage order processing and client communications across delivery platforms. The role requires HND/BSc qualification and 2+ years of customer service experience to coordinate POS entries, dispatch logistics, and resolve inquiries while providing accommodation and employee meals as part of the compensation package.

• Job Location: Ajah, Lagos
• Employment Type: Full-Time
• Salary Range: ₦130,000 – ₦150,000 Monthly
• Additional Benefits: Accommodation Available + Employee Meals

Limited information about the hiring company was provided at the time of listing. This opportunity was shared based on details made publicly available by the employer. Applicants are advised to review the official job page for full and updated company information.

• Receive and process customer orders from online delivery apps, phone calls, and direct channels.
• Input orders accurately into Point of Sale (POS) systems and communicate details clearly to kitchen staff.
• Provide customer care by answering inquiries and addressing concerns or complaints promptly.
• Manage dispatch coordination with delivery partners to ensure timely order fulfillment.
• Maintain organized records of orders, issues, and resolutions for operational tracking.
• Serve as primary liaison between customers, kitchen team, and logistics providers.
• Monitor order status proactively to prevent delays or errors.
• Uphold professional communication standards during all customer interactions.

• Must be Female (Strict Requirement).
• Minimum of HND/B.Sc. qualification (Mandatory).
• At least 2 years prior experience in a customer service role.
• Experience as Customer Care, Receptionist, or Front Desk Personnel in Hospitality Industry is highly preferred.
• Excellent verbal and written communication and interpersonal skills.
• Basic computer literacy and familiarity with POS systems.
• Ability to multitask effectively in a fast-paced food service environment.
• Professional demeanor suitable for remote/online kitchen operations.

How to Apply

Interested and qualified candidates should forward their CVs via WhatsApp to 08169177433 using "CUSTOMER CARE REPRESENTATIVE" as the message subject/header.

Why This Job Might Be a Good Fit

This position is ideal for a hospitality-trained female professional in Ajah seeking stable employment with above-average compensation plus housing support in the growing cloud kitchen sector. It offers structured operational exposure where communication precision directly impacts order accuracy and customer satisfaction, supported by tangible benefits that reduce living costs while building specialized expertise in digital food service management.

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