This Customer Care & Sales Representative role focuses on responding to customer enquiries, converting enquiries into sales, and building strong customer relationships. The Representative will process payments, coordinate order packaging and dispatch, and handle customer complaints effectively. Day-to-day work covers customer service, sales, after-sales support, and record-keeping in a hybrid setup based in Ikeja, Lagos.

• Job Location: Ikeja, Lagos
• Employment Type: Full-time (Hybrid)
• Salary: ₦200,000 monthly

The hiring company hasn't published detailed background information for this listing. This role was sourced from details made publicly available at the time of posting. Applicants should check the official job page for the latest company information.

• Respond promptly to customer enquiries across sales platforms
• Attend to customers professionally and provide accurate product information
• Convert enquiries into sales and follow up on potential customers
• Process customer payments and orders
• Coordinate order packaging, dispatch, delivery tracking and confirmation
• Handle and resolve customer complaints effectively
• Provide after-sales support and build strong customer relationships
• Maintain accurate customer records and interactions
• Support the growth of the customer base and monthly sales

• 1–2 years' experience in customer service, sales, e-commerce, retail or a related role
• Excellent communication and interpersonal skills
• Strong sales and customer relationship skills
• Good knowledge of WhatsApp and digital communication platforms
• Strong attention to detail and organisational skills
• Proactive, target-driven and customer-focused
• Ability to work effectively in a fast-paced environment

How to Apply
Interested candidates should send their CV and 2 images to admin@hollyswellness.com with "Customer Care & Sales Representative" as the subject of the email, and apply via the provided link.

Why This Job Might Be a Good Fit
This role suits someone with early customer service or e-commerce experience who wants a combined sales and support role rather than a pure service position. Because the position covers enquiry conversion, order coordination, and after-sales support, it builds practical customer care and sales skills that transfer across retail, wellness, and online businesses.

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Disclaimer
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