The Customer Care Support Officer will deliver excellent customer service by responding to inquiries, resolving complaints, and ensuring customers have a positive experience with products and services.

• Job Location: Ifako-Ijaiye, Lagos
• Employment Type: Full-Time
• Salary: Not stated

Grandlance Consulting Inc. is a management consulting firm focused on facilitating change and improving organizational performance through innovative solutions tailored to meet the unique needs of clients.

• Respond to customer inquiries and provide timely support.
• Handle and resolve customer complaints professionally.
• Ensure customers have a positive experience with the company.
• Maintain clear and effective communication with customers.

• Minimum of OND, HND, or Bachelor's Degree in any discipline.
• Strong verbal and written communication skills.
• Good problem-solving and conflict-resolution abilities.
• Basic computer proficiency and familiarity with Microsoft Office applications.
• Ability to work independently and as part of a team.
• Previous customer service experience is an added advantage.

How to Apply:
Interested and qualified candidates should send their CVs to info.grandlanceconsulting@gmail.com

Why this job might be a good fit:
This role offers a customer-focused professional the opportunity to build experience in a management consulting environment in Ifako-Ijaiye, Lagos. It is ideal for someone with strong communication and problem-solving skills who enjoys delivering excellent customer service.

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