The CRM Officer will manage and update customer information on the CRM system, handle customer enquiries and complaints, follow up with leads, and support customer retention initiatives.

• Job Location: Victoria Island, Lagos
• Employment Type: Full-Time
• Salary: Not stated

A company in the Automobile, Oil & Gas, Energy, and Engineering industries is seeking a customer-focused and organized Customer Relationship Management (CRM) Officer to manage customer relationships and ensure excellent customer satisfaction.

• Manage and update customer information on the CRM system.
• Handle customer enquiries, requests, and complaints professionally.
• Follow up with prospective and existing customers.
• Track customer interactions, leads, and service requests.
• Liaise with Sales, Service, and Operations teams to resolve customer issues.
• Prepare basic CRM and customer activity reports.
• Support customer retention and relationship management initiatives.

• B.Sc./HND in Business Administration, Marketing, Mass Communication, or a related field.
• 2–4 years of relevant experience in CRM, Customer Service, Customer Experience, or a similar role.
• Experience in Automobile, Oil & Gas, Energy, Engineering, or related industries is an advantage.
• Good knowledge of CRM software and Microsoft Office.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong attention to detail and customer-service orientation.

How to Apply
Interested and qualified candidates should send their CVs to cv@ascentech.com.ng using the job title as the subject of the mail.

Why This Job Might Be a Good Fit
This role is ideal for a CRM professional with 2–4 years of experience based in Victoria Island. It offers the opportunity to work in a dynamic industry environment and build strong customer relationships.

About This Listing
This page is part of our regularly updated collection of job opportunities. Each listing is shared to help users find available roles without upfront costs. 

What You Should Know
Details such as eligibility, requirements, deadlines, and availability may change at any time. We do not control the hiring or enrollment process and are not responsible for final selections, or outcomes. 

Disclaimer
This website does not act as an employer, recruiter, or training provider. Users are advised to verify information directly from the official source before applying.

Want to see all current job openings? Browse our latest job listings to find roles that match your skills.