The Customer Service Associate will provide excellent customer service to patients and visitors, manage patient inquiries and concerns, support administrative functions, and ensure a positive patient experience.

• Job Location: Warri, Delta State (Must reside in Warri or its environs; accommodation will not be provided)
• Employment Type: Full-Time
• Salary: Not stated

Lily Hospitals Limited is a healthcare provider seeking a Customer Service Associate with HIM certification to join its team in Warri, Delta State. Additional company details were not provided at the time of listing.

Specific responsibilities were not disclosed. For customer service associate roles in healthcare, tasks typically include handling patient inquiries, managing appointments, maintaining records, resolving complaints, and supporting front desk operations. Applicants should refer to the official source for accurate role expectations.

• Minimum of HND / Bachelor's Degree in Business Administration, Mass Communication, Marketing, Health Information Management, or related discipline.
• 1–3 years relevant customer service experience.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Good knowledge of Microsoft Office applications.
• Ability to multitask and work under pressure.
• Strong organizational and time management skills.
• Professional appearance and positive attitude.
• Ability to work independently and within a team environment.
• Must reside in Warri, Delta State or its environs, as accommodation will not be provided.

How to Apply:
Interested candidates should send their CVs, school result, NYSC certificate, and other relevant credentials to recruitment@lilyhospitals.net using the job title ("Customer Service Associate") as the subject of the email.

Why this job might be a good fit:
This role offers a HIM-certified customer service professional the opportunity to work in a hospital environment in Warri, Delta State, with a focus on patient experience. It is ideal for someone with strong communication and problem-solving skills who resides nearby.

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