Customer Service Intern at GHI Assets Ltd (Port Harcourt)

GHI Assets Ltd . Prince Ekpo (Via LinkedIn)Port HarcourtFull-Time

About the Company

GHI Assets Ltd is an investment company holding interests in different companies within their group. They specialize in airline representation and management, business and leisure travel management, training, and technology, with over 20 years in the industry.

Job Description

We are seeking a Customer Service Intern to join our team in Port Harcourt. The role involves handling customer complaints, ensuring ticketing targets are met, providing accurate information on fares and ticketing, and supporting daily operations.

  • Job Location: Port Harcourt, Rivers
  • Employment Type: Internship
  • Salary: ₦90,000 – ₦120,000 monthly
  • Application Closing Date: 30th March, 2026

Key Responsibilities

  • Handle customer complaints and work in the capacity of the supervisor when none is available.
  • Ensure the ticketing target is met and consult with the supervisor and other senior ticketing staff on different ways to achieve target.
  • Provide correct information regarding fares, ticketing, product knowledge, and refunds to customers.
  • Produce daily stats figures on number and types of tickets issued.
  • Develop an in-depth knowledge and understanding of airline, IATA, and round the world fares.
  • Ensure the airline product is sold to its maximum capacity.
  • Ensure adequate procedures are implemented and customer requirements are maintained.
  • Ensure all shifts are covered in case of training or unexpected sick leave.
  • Other responsibilities as assigned.

Required Skills

The employer did not specify formal requirements for this role at the time of listing. Eligibility criteria, experience level, and other conditions are determined by the hiring organization and may be communicated on the official application page.

How to Apply
Interested and qualified candidates should send their Resume and CV to: careers@ghiassets.com using the Job Title as the subject of the mail.

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