The Customer Service Intern will attend to customer enquiries via phone, WhatsApp, email, and other channels, respond professionally to complaints, schedule appointments, maintain accurate records, and follow up with customers to ensure satisfaction. This role is ideal for a friendly, customer-focused individual with strong communication skills.

• Job Location: Gwarinpa, Abuja
• Employment Type: Internship
• Salary: Not stated

A company based in Gwarinpa, Abuja, is seeking a Customer Service Intern to join its team. The organization is dedicated to delivering excellent customer service and building strong client relationships.

• Attend to customer enquiries via phone, WhatsApp, email, and other channels.
• Respond professionally to customer requests and complaints.
• Schedule and follow up on customer appointments and service requests.
• Maintain accurate customer records and update databases.
• Follow up with customers after services to ensure satisfaction.
• Support administrative and customer service activities.
• Communicate customer feedback to relevant team members.
• Assist with preparing reports and maintaining service records.

• HND, B.Sc., or equivalent qualification in any relevant field.
• NYSC members and other interns are encouraged to apply.
• Good verbal and written communication skills.
• Friendly, customer-focused personality.
• Basic computer and Microsoft Office skills.
• Professional use of WhatsApp and other communication platforms.
• Good organisational and time-management skills.
• Ability to work independently and as part of a team.
• Previous customer service experience is an advantage but not mandatory.

How to Apply

Interested and qualified candidates should send their CV to recruitment.dnpgroup@gmail.com with "Customer Service Intern Application" as the subject of the email.

Why This Job Might Be a Good Fit

This internship is ideal for a friendly and customer-focused individual based in or near Gwarinpa, Abuja, with strong communication skills and a willingness to learn. It offers the opportunity to gain practical experience in customer service and administrative support.

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