We are seeking a proactive and customer-focused Customer Service Officer to manage client interactions and ensure a seamless service experience. The ideal candidate will be skilled in handling inquiries, resolving complaints, and maintaining positive customer relationships.

• Job Location: Omole Phase 2, Lagos State
• Salary: Not specified
• Employment Type: Full-time (On-site)

Limited information about the hiring company was provided at the time of listing. This opportunity was shared based on details made publicly available by the employer. Applicants are advised to review the official job page for full and updated company information.

• Respond to customer inquiries via phone, email, and in-person channels
• Handle and resolve customer complaints in a timely and professional manner
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Follow up on customer requests to ensure resolution and satisfaction
• Collaborate with internal teams to address customer needs
• Ensure compliance with company policies and service standards
• Identify opportunities to improve customer experience

• Bachelor's degree in any related field
• Minimum of 2 years' experience in a customer service role
• Strong communication and interpersonal skills
• Problem-solving ability and attention to detail
• Ability to remain calm under pressure
• Proficiency in Microsoft Office and customer service tools

How to Apply
Interested candidates should send their CV to: recruitment@peopleadvisor.org using "Customer Service Officer - Omole" as the subject of the email.

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