The Customer Service Officer will manage client inquiries, resolve complaints, provide timely feedback, coordinate with internal teams, maintain customer records, and ensure high customer satisfaction and retention.

• Job Location: Lekki, Lagos
• Employment Type: Full-Time (Hybrid)
• Salary: ₦150,000 – ₦180,000 monthly

DriveMe is a company seeking a proactive and customer-focused Customer Service Officer to join their growing team, ensuring an excellent customer experience throughout the service process.

• Respond to customer inquiries via calls, WhatsApp, email, and other channels.
• Provide timely updates and feedback to clients.
• Resolve customer complaints professionally and efficiently.
• Coordinate with internal teams to ensure service fulfillment.
• Maintain proper customer records and documentation.
• Ensure high customer satisfaction and retention.

• Previous experience in Customer Service, Customer Support, or a related role.
• Strong communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Good problem-solving and conflict-resolution skills.
• Proficiency in using digital communication tools.
• Must be organized and detail-oriented.

How to Apply:
Interested and qualified candidates should send their CV to franklin@reposebayhr.com using "Customer Service Officer Application" as the subject of the email.
Application Closing Date: 25th May, 2026

Why this job might be a good fit:
This role is suitable for a proactive, customer-focused professional with previous customer service experience, strong communication skills, and the ability to multitask. It offers hybrid work flexibility in Lekki.

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