The Customer Service Officer will attend to customer inquiries professionally, manage customer relationships and follow-ups, maintain customer satisfaction, handle complaints, keep proper records, and work closely with other departments.

• Job Location: Lagos (Ajah-Sangotedo axis)
• Employment Type: Full-Time
• Salary: Not stated

The organisation is a real estate company recruiting for this role within a structured and fast-paced environment. Additional company details were not provided at the time of publication.

• Attend to customer inquiries professionally.
• Manage customer relationships and follow-ups.
• Maintain customer satisfaction and service standards.
• Handle complaints and escalate issues when necessary.
• Keep proper customer records and reports.
• Work closely with other departments to ensure smooth operations.

• Minimum of 3–5 years proven experience in Customer Service.
• Must have prior work experience in the Real Estate industry.
• Strong communication and interpersonal skills.
• Good understanding of customer service etiquette and professionalism.
• Ability to handle customer complaints and resolve issues effectively.
• Knowledge of customer service tools, CRM systems, and reporting.
• Ability to work in a structured and fast-paced organization.
• Good writing, phone, and email communication skills.
• Strong organizational and multitasking ability.
• Must be proactive, courteous, and customer-focused.

How to Apply:
Qualified candidates should send their CV to careers.pwanhaven@gmail.com with the subject "Customer Service Officer Application". Only qualified candidates will be contacted.

Why this job might be a good fit:
This role is suitable for an experienced Customer Service Officer with 3–5 years of experience in the real estate industry, strong CRM knowledge, and excellent communication skills, based in the Ajah-Sangotedo axis of Lagos.

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