The Customer Service Officer will deliver excellent customer service and resolve enquiries promptly, provide information on the bank's products and services, manage customer complaints and ensure timely resolution, maintain positive customer relationships, and uphold service standards.

• Job Location: Lagos
• Employment Type: Full-Time
• Salary: ₦220,000 monthly

Resource Intermediaries Limited is hiring on behalf of a financial institution (Merchant Bank) in Lagos. Additional company details were not provided at the time of listing.

• Deliver excellent customer service and resolve enquiries promptly.
• Provide information on the bank's products and services.
• Manage customer complaints and ensure timely resolution.
• Maintain positive customer relationships and uphold service standards.

• Bachelor's Degree or HND in any relevant field.
• Minimum of two (2) years' compulsory experience in a customer service role within the banking or financial services sector.
• Strong communication and problem-solving skills.
• Customer-centric mindset with a professional disposition.
• Ability to manage customer interactions professionally and efficiently.

How to Apply:
Interested and qualified candidates should Apply here.

Why this job might be a good fit:
This role offers an experienced customer service professional the opportunity to work in the banking sector in Lagos with a competitive monthly salary. It is ideal for someone with strong communication skills and a customer-centric mindset.

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