The Customer Service Officer will handle customer complaints, troubleshoot product or service issues, follow up with clients via phone, web chat, or email, access databases for account information, notify customers about additional products or services, escalate queries, update customer records, and stay up to date on products and services.

• Job Location: Lekki, Lagos
• Employment Type: Full-Time
• Salary: ₦200,000 – ₦250,000 per month
• Application Closing Date: 18th June, 2026

Limited information about the hiring company was provided at the time of listing. This opportunity was shared based on details made publicly available by the employer. Applicants are advised to review the official job page for full and updated company information.

• Handle customer complaints and troubleshoot issues with products or services.
• Follow up with clients or customers by phone, web chat, or email to check satisfaction.
• Access databases to retrieve account information for customers.
• Let customers know about additional products or services that might benefit them.
• Escalate queries and concerns when necessary.
• Update customer records following each contact.
• Stay up to date on the latest products and services the organization provides.

Specific requirements were not disclosed. For a Customer Service Officer role, typical requirements include strong communication and problem-solving skills, experience in customer service, and proficiency with customer databases and CRM tools. Applicants should refer to the official source for accurate role expectations.

How to Apply:
Interested and qualified candidates should submit their CV to jobs.expert@yahoo.com and CC faith.okpara@juwonelectric.com using "CS" as the subject of the mail.

Why this job might be a good fit:
This role is suitable for a customer-focused professional with strong communication and problem-solving skills, looking for a full-time customer service role in Lekki, Lagos. The role involves handling complaints, follow-ups, and customer education about additional produc

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