We are seeking a Customer Service Representative to join our team in Lagos Mainland. You will respond to customer inquiries via phone, email, or in person, provide accurate information about products and services, and handle customer complaints professionally.

• Job Location: Lagos Mainland
• Salary: ₦150,000 – ₦200,000

A company seeking a Customer Service Representative to respond to customer inquiries, resolve complaints, and maintain customer records while ensuring a positive customer experience.

• Respond to customer inquiries via phone, email, or in person.
• Provide accurate information about products and services.
• Handle and resolve customer complaints in a professional manner.
• Process orders, forms, applications, and requests.
• Maintain customer records and follow up to ensure satisfaction.
• Work with team members to improve the overall customer experience.

• Minimum of Senior Secondary Certificate Examination or National Diploma in any related field.
• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Strong problem-solving skills and basic computer knowledge.
• Skills: Good listening, patience, empathy, and attention to detail.
• Proven experience in customer service is an added advantage.

How to Apply
Interested candidates should send their CV to: emadornigeriaintegrated@gmail.com
Subject Line: "Customer Service Representative Application"

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