A vibrant fashion house in Lekki is looking for a smart, friendly, and customer-focused Customer Service Representative to manage client interactions and ensure an excellent customer experience from order placement to delivery. This is a full-time, on-site position based in Lekki, Lagos. Proximity to Lekki is preferred.

Location: Lekki, Lagos
Salary: ₦150,000 Monthly
Work Mode: On-site (Monday-Saturday)

Limited information about the hiring company was provided at the time of listing. This opportunity was shared based on details made publicly available by the employer. Applicants are advised to review the official job page for full and updated company information.

· Attend to customer inquiries via phone, WhatsApp, Instagram, and walk-in clients
· Provide accurate information about products, pricing, fittings, and delivery timelines
· Process and track customer orders
· Follow up with customers regarding measurements, fittings, and order status
· Resolve customer complaints professionally and promptly
· Maintain proper records of customer interactions and orders
· Support the sales and production teams to ensure smooth order fulfillment
· Build strong relationships with customers to encourage repeat business

· Minimum of OND/HND/BSc in any relevant field
· 1–2 years' experience in customer service, preferably in fashion or retail
· Excellent communication and interpersonal skills
· Strong problem-solving and conflict resolution skills
· Good knowledge of WhatsApp Business, Instagram, and basic computer use
· Ability to work in a fast-paced environment and multitask

Preferred Qualities:

· Friendly and well-presented personality
· Strong attention to detail
· Passion for fashion and customer experience

How to Apply: Interested candidates should send their CV via WhatsApp to 07055105703 or via email to talent@amaniadvisory.com with the subject "Customer Service Representative – Lekki."