The Customer Service Representative will document customer interactions, update accounts in multiple systems, resolve inquiries, and meet customer satisfaction, productivity, and call quality targets.

• Job Location: Lagos, Nigeria
• Employment Type: Full-Time
• Salary: ₦300,000 monthly + ₦100,000 salary increase after 6 months (based on performance)
• Start: Must be ready to start immediately

Buckeye Pacific Multiservices is a customer-focused organization serving clients in the banking, fintech, and health sectors. The company values strong communication, empathy, problem-solving, and multitasking skills in a fast-paced environment.

• Document customer interactions and update accounts in multiple systems.
• Resolve customer inquiries and issues professionally.
• Meet customer satisfaction, productivity, and call quality targets.

• Male only.
• 2 years customer service work experience in banking, fintech, or health sector.
• Strong knowledge of computer operations.
• Excellent English communication (written and spoken).
• Strong communication, empathy, problem-solving, and multitasking skills in a fast-paced environment.
• Ability to work independently and meet deadlines.

Responsibilities:

• Document customer interactions and update accounts in multiple systems.
• Resolve customer inquiries and issues professionally.
• Meet customer satisfaction, productivity, and call quality targets.

How to Apply:
Send your CV and Cover Letter to buckeyepacificmultiservices@gmail.com. 

Why this job might be a good fit:
This role is suitable for a male customer service professional with at least 2 years of experience in banking, fintech, or health sectors, strong computer and communication skills, and the ability to work independently in a fast-paced environment. The role offers a competitive monthly salary with a ₦100,000 increase after 6 months based on performance.

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