The Customer Service Representative will respond to customer inquiries, resolve issues, provide product/service information, and maintain accurate records.
- Job Location: Wuse 2, Abuja
- Employment Type: Full-Time
- Salary: Not stated
Customer Service Representative Job at GSS Security, Abuja – Apply Now
GSS Security • Abuja • Full-Time
Job Description
About the Company
GSS Security is a security company in Wuse 2, Abuja, seeking a Customer Service Representative to deliver excellent customer experiences.
Key Responsibilities
- Respond to customer inquiries.
- Resolve issues and provide product/service information.
- Maintain accurate customer records.
- Collaborate with internal teams for issue resolution.
- Upsell or cross-sell additional offerings.
Required Skills
- B.Sc. in Mass Communication, Language Arts, or any related discipline.
- At least 2 years experience in a customer service role.
- Strong communication and problem-solving skills.
- Detail-oriented and organized.
- Familiarity with customer service software is a plus.
- Certification from Chartered Institute of Customer Relationship Management (CICRM) is an added advantage.
How to Apply
Interested candidates should submit their résumé and cover letter to hr@gsssecurity.ng with the job title as the subject of the email.
Why This Job Might Be a Good Fit
This role is ideal for a customer service professional with 2+ years of experience based in Abuja. It offers the opportunity to work in the security industry and deliver excellent customer experiences.
About This Listing
This page is part of our regularly updated collection of job opportunities. Each listing is shared to help users find available roles without upfront costs.
What You Should Know
Details such as eligibility, requirements, deadlines, and availability may change at any time. We do not control the hiring or enrollment process and are not responsible for final selections, or outcomes.
Disclaimer
This website does not act as an employer, recruiter, or training provider. Users are advised to verify information directly from the official source before applying.
Want to see all current job openings? Browse our latest job listings to find roles that match your skills.