The Customer Representative will handle client inquiries, manage schedules and data records, oversee social media accounts, and provide operational support while maintaining high service standards within the organisation’s Ikeja office.

• Job Location: Ikeja, Lagos (On-Site)
• Employment Type: Full-Time
• Salary: Not stated

Yungola Transport is seeking a responsible and organized Customer Representative to support daily operations within their logistics network. The organization values thoroughness, communication skills, and professionalism for candidates who can manage customer inquiries and administrative tasks efficiently in a fast-paced transportation environment.

• Handle customer inquiries professionally via phone, email, and in-person interactions
• Manage transportation schedules and coordinate logistics effectively
• Maintain accurate data records and update tracking systems regularly
• Handle company social media accounts and respond to online engagement promptly
• Provide administrative support for daily transport operations
• Resolve customer complaints with empathy and efficiency
• Coordinate between drivers, clients, and internal teams seamlessly
• Prepare reports on customer feedback and operational metrics

• OND, HND, or B.Sc. qualification in any discipline
• Must not be above 26 years of age
• Thorough and well-organized approach to task management
• Excellent verbal and written communication skills
• Good proficiency in computer applications and smartphone usage
• Strong problem-solving ability for handling logistical challenges
• Professional appearance and consistently positive attitude
• Ability to thrive in a fast-paced transport environment
• Previous customer service experience is an added advantage
• Basic operation of office equipment and digital tools

How to Apply

Qualified candidates should send their Curriculum Vitae (CV) to contact@yugolatransport.com. Please note that this role has a strict age limit of 26 years and requires demonstrated organizational skills alongside strong communication abilities suitable for the dynamic transportation sector in Ikeja.

Why this job might be a good fit

This position is ideal for young, organized graduates who want to enter the logistics industry while developing versatile customer service and operational coordination skills in a structured transport company environment.

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