The Customer Service Representative will handle customer inquiries and complaints, provide accurate information about services, maintain positive relationships with customers and guests, resolve issues promptly, escalate complex concerns, and keep records of customer interactions and feedback.

• Job Location: Ikoyi, Lagos
• Employment Type: Full-Time
• Salary: ₦160,000 monthly

A company in the hotel and hospitality industry in Ikoyi, Lagos is seeking a smart, professional, and customer-oriented male Customer Service Representative to join its team. Additional company details were not provided at the time of listing.

• Respond to customer inquiries and complaints professionally.
• Provide accurate information about services and offerings.
• Maintain positive relationships with customers and guests.
• Resolve customer issues promptly and effectively.
• Escalate complex concerns to the appropriate department.
• Keep records of customer interactions and feedback.

• Male candidate.
• Minimum of OND, HND, or Bachelor's Degree in any discipline.
• Proven experience as a Customer Service Representative is required.
• Experience in the hotel or hospitality industry is an added advantage.
• Excellent communication and interpersonal skills.
• Strong problem-solving and customer-handling abilities.
• Proficiency in Microsoft Office applications.

How to Apply:
Interested and qualified candidates should Apply here. Only shortlisted candidates will be contacted.

Why this job might be a good fit:
This role offers an experienced male customer service professional the opportunity to work in the hospitality industry in Ikoyi, Lagos, with a competitive monthly salary. It is ideal for someone with strong communication and problem-solving skills who enjoys delivering excellent guest experiences.

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