The Customer Service Representative will handle customer calls on medical billing, insurance, and payments, resolve account issues professionally, explain billing statements and payment options, document customer interactions accurately, and meet customer satisfaction and performance targets.

• Job Location: Lekki, Lagos (Onsite)
• Employment Type: Full-Time
• Salary: ₦300,000 Monthly
• Benefits: Accommodation provided; ₦100,000 salary increase after 6 months based on performance
• Work Schedule: Monday – Friday
• Start: Immediate resumption required

Limited information about the hiring company was provided at the time of listing. This opportunity was shared based on details made publicly available by the employer. Applicants are advised to review the official job page for full and updated company information.

• Handle customer calls on medical billing, insurance, and payments.
• Resolve account issues professionally.
• Explain billing statements and payment options.
• Document customer interactions accurately.
• Meet customer satisfaction and performance targets.

• Minimum of 2 years customer service experience in banking, fintech, or healthcare.
• Strong computer skills.
• Excellent spoken and written English.
• Strong communication, empathy, and multitasking skills.
• Ability to work independently and meet deadlines.
• Female applicants only.
• Must be ready for immediate resumption.

How to Apply:
Send your CV and Cover Letter to buckeyepacificrecruit@gmail.com.

Why this job might be a good fit:
This role is suitable for an experienced female customer service professional with at least 2 years in banking, fintech, or healthcare, strong communication and empathy skills, ready for immediate resumption in Lekki with accommodation provided and potential salary increase after 6 months.

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