A Customer Support Assistant is needed to manage frontline patient or client communications via phone, email, or chat. The role involves scheduling appointments, conducting follow-ups, verifying healthcare benefit details, and coordinating with internal teams.

• Job Location: Remote
• Salary: Not stated
• Employment Type: Not stated
• Benefits: Not stated
• Application Deadline: Not stated

Limited information about the hiring company was provided at the time of listing. This opportunity was shared based on details made publicly available by the employer. Applicants are advised to review the official job page for full and updated company information.

• Manage frontline patient or client communications via phone, email, or chat
• Assist with scheduling, rescheduling, and confirming appointments
• Conduct follow-ups and maintain accurate records of interactions
• Verify and communicate healthcare benefit details to patients or clients
• Coordinate with internal teams to resolve or escalate issues

• Prior customer support experience, ideally in the healthcare industry
• Familiarity with HIPAA or healthcare compliance protocols
• Strong communication and problem-solving skills
• Tech-savvy with comfort using support platforms, CRMs, or EMRs
• Organized and reliable with high attention to detail

How to Apply
Interested and qualified? Send your CV to diane.rcwta@gmail.com 

Why this job might be a good fit
This role is ideal for a customer support professional with healthcare industry experience who is familiar with HIPAA or compliance protocols, tech-savvy, and wants a fully remote role handling patient and client communications.

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