This Customer Support Officer role focuses on receiving and confirming online orders via WhatsApp, Instagram, phone calls, and delivery platforms. The Officer will communicate customer requests to the kitchen and bar while confirming prices, payments, and delivery timelines. Day-to-day work covers order coordination, dispatch follow-up, customer updates, and record-keeping in Lekki Phase 1, Lagos, on a shift schedule.

• Job Location: Lekki Phase 1, Lagos
• Employment Type: Full-time (Shift)
• Salary: ₦100,000

The hiring company hasn't published detailed background information for this listing. This role was sourced from details made publicly available at the time of posting. Applicants should check the official job page for the latest company information.

• Receive and confirm online orders via WhatsApp, Instagram, phone calls, and delivery platforms
• Communicate customers' requests clearly to the kitchen and bar
• Confirm prices, payments, delivery addresses, and estimated delivery times
• Follow up with the kitchen to ensure orders are prepared correctly and on time
• Coordinate with dispatch riders for deliveries
• Update customers about delays or changes to their orders
• Handle customer complaints professionally and follow up after delivery
• Keep accurate records of daily online orders, sales, cancellations, and complaints

Formal requirements weren't specified for this role at the time of listing. Eligibility and experience expectations are set by the employer and may be shared later in the process.

How to Apply
Interested candidates should send their CV to victoriapathfindersolutions@gmail.com.

Why This Job Might Be a Good Fit
This role suits someone who wants hands-on customer support work in the food and hospitality sector, with accommodation and feeding provided. Because the position covers order handling, dispatch coordination, and complaint resolution, it builds practical service and coordination skills that transfer across restaurants, delivery platforms, and hospitality businesses.

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