Hiring a Customer Support Representative to answer inbound calls, respond to customer inquiries, provide accurate information, assist with troubleshooting, and maintain customer records.

• Job Location: Magodo Phase 1, Lagos (Accommodation Provided)
• Salary: ₦200,000
• Employment Type: Full-time
• Working Duration: 5 days per week

Limited information about the hiring company was provided at the time of listing. This opportunity was shared based on details made publicly available by the employer. Applicants are advised to review the official job page for full and updated company information.

• Answer inbound calls and respond to customer inquiries promptly and professionally
• Provide accurate information about products, services, policies, or procedures
• Assist customers in troubleshooting issues or resolving complaints
• Record customer interactions, transactions, comments, and complaints in the CRM system
• Maintain accurate and up-to-date customer records
• Adhere to company policies, call scripts, and quality assurance guidelines
• Follow data privacy and confidentiality rules
• Meet performance metrics such as call handling time, customer satisfaction scores, and resolution rates

• Bachelor's degree/HND
• 2 years customer support experience
• Excellent communication and ability to multitask
• Punctual, trustworthy, and able to work with minimal supervision
• Fast learner

How to Apply
Send your resume via email to: hr.nexsourcetechnologies@gmail.com And make sure to fill in this survey to be considered for this role:

Apply Now