Customer Support Representative Job at Broadshift Connect (Lagos) – Apply Today

Broadshift Connect • Lagos • Full-Time (Hybrid)

Job Description

The Customer Support Representative will assist customers, resolve inquiries, and deliver excellent support across phone, email, chat, and other channels.

  • Job Location: Ikeja, Lagos (Hybrid)
  • Employment Type: Full-Time (Immediate Start)
  • Salary: Not stated

About the Company

The hiring company hasn't published detailed background information for this listing. This role was sourced from details made publicly available at the time of posting. Applicants should check the official job page for the latest company information.

Key Responsibilities

  • Assist customers and resolve inquiries across phone, email, chat, and other channels.
  • Deliver excellent support and maintain customer satisfaction.
  • Use CRM and support tools to track and resolve issues.

Required Skills

  • Experience in customer support or a call center.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills, patience, and empathy.
  • Comfortable using CRM and support tools.
  • Ability to multitask and work effectively in a team.
  • Willingness to work shifts, including weekends.

Benefits

  • Health Benefits (HMO)
  • Pension
  • Performance Incentives
  • Career Growth Opportunities
  • Continuous Learning & Training

How to Apply
Interested candidates should send their CVs to morenikeji.a@broadshiftconnect.com. Immediate start.

Why This Job Might Be a Good Fit
This role suits someone with call centre or support experience who wants a hybrid schedule and clear benefits rather than a purely on-site role. Because the position covers multiple support channels and shift work, it builds strong customer operations experience that transfers across BPO, fintech, and service industries.

About This Listing
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What You Should Know
Details such as eligibility, requirements, deadlines, and availability may change at any time. We do not control the hiring or enrollment process and are not responsible for final selections or outcomes.

Disclaimer
This website does not act as an employer, recruiter, or training provider. Users are advised to verify information directly from the official source before applying.

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