The Customer Support Representative will respond promptly to customer inquiries via phone, email, and WhatsApp, resolve complaints, track deliveries, and maintain accurate customer records. This role requires a professional with strong communication and problem-solving skills.

• Job Location: Surulere, Lagos
• Employment Type: Full-Time (Onsite)
• Salary: Not stated

A reputable logistics company based in Surulere, Lagos, is seeking a proactive and customer-focused Customer Support Representative to join its team. The organization is dedicated to delivering exceptional service and ensuring customer satisfaction through timely and professional support.

• Respond promptly to customer inquiries via phone, email, and WhatsApp.
• Resolve customer complaints and provide timely solutions.
• Track deliveries and provide shipment updates to customers.
• Maintain accurate customer records and support documentation.
• Escalate complex issues to the appropriate department.
• Deliver exceptional customer service while maintaining professionalism.

• HND/B.Sc. in any relevant discipline.
• Minimum of 1–2 years' experience in customer service (experience in the logistics industry is an added advantage).
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Proficiency in Microsoft Office and basic computer applications.
• Ability to work in a fast-paced environment.

How to Apply

Interested and qualified candidates should send their CV to leadsassists@gmail.com with "Customer Support Representative" as the subject of the email. Only shortlisted candidates will be contacted.

Why This Job Might Be a Good Fit

This role is ideal for a customer-focused professional based in or near Surulere with 1–2 years of customer service experience who enjoys resolving inquiries and delivering exceptional support. It offers immediate resumption and the opportunity to work with a reputable logistics company.

About This Listing
This page is part of our regularly updated collection of job opportunities. Each listing is shared to help users find available roles without upfront costs. 

What You Should Know
Details such as eligibility, requirements, deadlines, and availability may change at any time. We do not control the hiring or enrollment process and are not responsible for final selections, or outcomes. 

Disclaimer
This website does not act as an employer, recruiter, or training provider. Users are advised to verify information directly from the official source before applying.

Want to see all current job openings? Browse our latest job listings to find roles that match your skills.