Customer Support Representative Job, Lagos – Apply Now

Company Name WithheldLagosFull-Time (Remote)

Job Description

The Customer Support Representative will handle inbound and outbound customer calls, follow client-specific call scripts, resolve customer enquiries, document interactions accurately, and meet quality and performance targets. This role requires a candidate with excellent verbal communication and strong customer service skills.

  • Job Location: Remote, Lagos
  • Employment Type: Full-Time
  • Salary: ₦300,000/month

About the Company

A company is seeking a Customer Support Representative to join its team in a remote capacity. The organization is dedicated to delivering exceptional customer service and resolving inquiries professionally.

Key Responsibilities

  • Handle inbound and outbound customer calls.
  • Follow client-specific call scripts and procedures.
  • Resolve customer enquiries and provide support.
  • Document customer interactions accurately.
  • Meet quality, attendance, and performance targets.

Required Skills

  • Excellent verbal communication skills.
  • Strong customer service and interpersonal skills.
  • Comfortable using computers and multiple applications.
  • Ability to multitask while speaking with customers.
  • Strong attention to detail and problem-solving skills.

How to Apply

Interested and qualified candidates should send their CV to careerswithsike@gmail.com with "Customer Support Representative" as the subject of the email.

Why This Job Might Be a Good Fit

This remote role is ideal for a customer-focused professional based in Lagos with excellent communication and problem-solving skills. It offers a competitive monthly salary and the opportunity to work in a dynamic customer service environment.

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