Executive Lounge Associate Job at Radisson Blu Hotel (Lagos) – Apply Today

Radisson Blu Hotel • Lagos • Full-Time (Remote)

Job Description

This Food & Beverage Services – Executive Lounge Associate role focuses on welcoming and attending to Executive Lounge guests in a warm, professional, and courteous manner at Radisson Blu Hotel, Lagos Ikeja. The Associate will provide personalized service, replenish and serve food and beverages, and ensure the lounge is clean and guest-ready. Day-to-day work covers guest service, food safety compliance, supply monitoring, and departmental coordination in Ikeja GRA, Lagos.

  • Job Location: Ikeja GRA, Lagos
  • Employment Type: Full-time
  • Salary: Not stated

About the Company

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands and more than 1,500 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is "Every Moment Matters" with a signature "Yes I Can!" service ethos. People are at the core of the business, and the company brings the culture, spirit, environment, and opportunities that empower employees to be their best every day.

Key Responsibilities

  • Welcome and attend to Executive Lounge guests in a warm, professional and courteous manner
  • Provide personalized service, respond promptly to guest requests and enquiries, anticipate guest needs, handle complaints appropriately and escalate unresolved issues to the supervisor
  • Replenish and serve food, beverages and refreshments in accordance with established hotel standards
  • Ensure buffet displays, beverage stations and service areas are properly presented, adequately stocked and maintained throughout operational hours
  • Ensure the Executive Lounge is clean, organized and guest-ready before, during and after service periods
  • Set up tables, service stations and buffet displays according to established standards
  • Maintain the cleanliness of furniture, equipment, crockery, cutlery, glassware and other operating supplies
  • Adhere strictly to food safety, personal hygiene, sanitation and workplace safety requirements
  • Monitor food presentation and holding conditions, follow established procedures for replenishment and storage, and report any suspected contamination, equipment malfunction or hygiene concern promptly
  • Monitor food, beverage and operating supplies within the lounge, replenish items as required and promptly report shortages, wastage, breakages and discrepancies to the supervisor
  • Maintain effective communication with the Executive Lounge Supervisor, Kitchen, Stewarding, Front Office and other relevant departments
  • Participate in briefings, handovers and departmental meetings as required
  • Comply with hotel policies, standard operating procedures, grooming standards, attendance requirements and responsible business practices
  • Participate in mandatory training, service briefings, performance reviews and other development activities
  • Perform any other duties or responsibilities as may be assigned by the supervisor or Management

Required Skills

  • Minimum education: B.Sc, Diploma or certificate in Hospitality Management, Food and Beverage Service or a related discipline is an advantage
  • Minimum experience: At least 1–2 years of relevant experience in food and beverage service, preferably in an upscale hotel, executive lounge, restaurant or similar hospitality environment
  • Language skills: Good command of spoken and written English; additional languages are an advantage
  • Required certificates: Food safety, hygiene or hospitality service certifications are an advantage; Food Handlers Test is a must

How to Apply
Interested candidates should Apply here.

Why This Job Might Be a Good Fit
This role suits someone with early food and beverage service experience who wants to work in an upscale hotel executive lounge rather than a general restaurant setting. Because the position covers personalized guest service, food safety, and supply monitoring, it builds practical hospitality skills that transfer across hotels, lounges, and premium service environments.

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