The Field Loan Collections Officer is responsible for conducting on-site engagements with defaulting borrowers to ensure loan repayments are made within agreed contractual timelines. This role requires extensive fieldwork, including visiting customers at their physical locations and carrying out recovery activities.

• Job Location: FCT, Nigeria
• Employment Type: Full-Time (In-person)
• Salary: Competitive

Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, Moniepoint powers most of the country's POS transactions and processes over $250 billion in digital payment transaction value annually through its subsidiaries.

• Field Recovery & On-Site Engagement: Handle assigned recovery cases by visiting defaulting borrowers at their physical locations.
• Negotiation & Repayment Support: Engage and negotiate with customers to facilitate repayments in line with the terms of the loan agreement.
• Collateral & Asset Recovery: Recover assets, items, or goods that serve as collateral for loan defaults, in accordance with approved procedures.
• Reporting & Escalations: Prepare and submit daily reports on customer engagements and recovery activities, and escalate complex or unresolved cases appropriately.
• Compliance & Professionalism: Maintain professionalism and ensure compliance with all applicable policies, ethical standards, and regulatory requirements.

• Proven experience in a field debt recovery or collections role.
• Strong knowledge of effective field recovery, negotiation techniques, and loan default processes.
• Demonstrated history of meeting or exceeding recovery targets in a fast-paced environment.
• Experience operating effectively within field-based, on-site coverage areas.

How to Apply

Interested and qualified candidates should Apply here.

Why This Job Might Be a Good Fit

This role is ideal for an experienced field collections professional based in the FCT with a proven track record in debt recovery. It offers competitive compensation and the opportunity to work within Africa's fastest-growing fintech ecosystem.

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